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Please read the following statement carefully. This statement covers the terms of use for all users of this Site. By using this Site, you agree to these terms. If you do not agree to the provisions of this Legal Notice you should not use this Site.

Restrictions of use

The materials and information (Materials) presented on this Site are the property of Compass Micro, Inc (Compass Micro) and its partners. Do not copy, borrow, modify, reproduce, distribute, or download any materials from this Site, in whole or in part, except for your own personal, non-commercial use, and provided you keep intact all copyrighted and proprietary notices.

The Exploded Diagrams, or Parts Diagrams, on this Site are the property of Epson America, Inc. and have been posted here with their written permission to assist with parts identification. They may be used for that purpose only. Do not copy, collect, post or distribute these diagrams except as needed to resolve a single issue.

Purchasing restrictions

Purchases from this site are restricted to the United States, Puerto Rico or U.S. military installations addressed to AA, AE, or AP. Our distribution contract with Epson also allows us to ship to Latin America. This includes: the Caribbean, Mexico, Central & South America but this Site is not yet capable of taking those orders. Please use it to identify the parts you need then contact us by email, fax, or phone. We look forward to serving you!

We cannot ship Epson parts to Canada. (Please contact Epson’s distributor in Canada. Call or email us if you have trouble finding them.)

Miscellaneous

Prices, descriptions and content on this Site are subject to change without notice. Please review the other documents under “Shopping tools” for pertinent information about purchasing from us.

This is IMPORTANT: Some customers miss the fact that parts are labeled as “stock”, “special order”, "backordered", "clearance" and "NLA" on our Site. This, of course, impacts delivery time so please take note. It also affects your ability to return a product – see our Return Policy for details.

ALL ORDERS ARE SHIPPED COMPLETE. If you place an order that includes a combination of stock, special order, and/or backordered parts, it will not ship until the last part is received from the warehouse. The order you submit constitutes an agreement to deliver and charge only what's specified and includes only one shipping charge. Special order parts arrive in just 3 or 4 days, causing only a short delay. Backordered parts, however, can take a great deal longer to receive. All backordered parts will have a note that gives an estimated delivery date on the detail page – the page you reach by clicking on the item's price. If you need some parts now but can wait for other parts, please create separate orders and the items that are currently available will ship right away. You may also place the order by phone during business hours and we’ll handle the details in whatever manner makes you happy.

Parts marked “NLA" or "discontinued” are just that. We don’t have it and it’s no longer available. This generally happens when the product the part fits has been discontinued for seven years or more. You may find a "clearance" part that will serve as a substitute. We apologize for the inconvenience and encourage you to properly recycle the product. Most manufacturers offer a loyalty discount if you’re replacing an older product that cannot be economically repaired. Make a note of your product model name and serial number then give the manufacturer a call.

Disclaimer

THE SITE AND ITS MATERIALS ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, COMPASS MICRO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS. Compass Micro does not warrant the accuracy and completeness of the Materials or services provided at this Site. Compass Micro also does not warrant that any functions of the Site will be uninterrupted or error-free, that defects will be corrected, or that the Site or the server that makes it available is free from viruses or other harmful components. Some jurisdictions may not allow the exclusion of an implied warranty so some of the above exclusions may not apply to you in all circumstances. Lucky you.

Limitation of Liability

IN NO EVENT WILL COMPASS MICRO OR ITS AFFILIATES ASSUME ANY RESPONSIBILITY FOR ANY DAMAGES THAT RESULT FROM YOUR ACCESS TO, USE OF, OR INABILITY TO USE, THIS SITE, OR FROM YOUR DOWNLOADING OF ANY MATERIALS FROM THE SITE, EVEN IF COMPASS MICRO OR ITS AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR USE OF THE SITE IS AT YOUR RISK. NEITHER COMPASS MICRO NOR ITS AFFILIATES SHALL BE LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT OR PUNITIVE DAMAGES ARISING OUT OR YOUR ACCESS TO, OR USE OF, THE SITE. Some jurisdictions may not allow a limitation or exclusion on damages, so the above may not apply in all circumstances. In no event shall Compass Micro's total liability to you for all damages, losses, and causes of action (whether in contract, tort (including but not limited to negligence) or otherwise) exceed the amount paid by you, if any, for accessing this Site.

Update of Terms and Conditions Herein

Compass Micro may from time to time revise these Terms and Conditions by updating this posting. Please visit this page periodically to review the current Terms and Conditions because they are binding on you. Your continued use of the Site will mean you accept any changes.